The TomTom GO 930 Traffic is the flagship GPS system in TomTom's premier SatNav range. Not only does it have the latest TomTom hardware technology, it also has new innovations such as IQ Routes and Map Share, combine this with an RDS-TMC Traffic receiver, and a full featured MP3 player and you get a portable in-car assistant that will get you from A to B anywhere in Europe or Northern America.
in GO x00-x50 series / ONE / START / EASE / XL & XXL (TomTom HOME)
I have a TomTom Go 930 GPS. I received an e-mail from TomTom asking me to perform a one time update due to the upcoming WNRO on 6 April 2019, because they said that the performance of my device will be impacted.
I could not do the update before the 6th of April 2019 and, unfortunately, indeed my device is impacted. It stopped working completely. Now I cannot use my GPS at all, because it sends me an error message stating that I cannot use my maps and the version number of the map. It happens when I try to choose from my 'Europe' or the 'USA-Canada' maps to start my device. Both map choice scenarios give me the same error message and I cannot go further with my device settings.
I need to mention that I did not see that specific update which was mentioned in the instruction link from the e-mail of TomTom. Also when I check my device's sat nav status with the serial number on the TomTom website (https://www.tomtom.com/en_gb/updates/), it says that:
Your satnav’s status
After 6 April 2019, your satnav will not be able to navigate. Fortunately, this is easily fixed with an update we have ready for you below.
However, when I choose to upgrade now and I connect my device to TomTom Home, I do not see a 'new application', which is mentioned in step 5 here: https://uk.support.tomtom.com/app/getstarted/family/nav2C
Could you please help me? I would love to use my device. Before the WNRO event, it was working fine.
I could not do the update before the 6th of April 2019 and, unfortunately, indeed my device is impacted. It stopped working completely. Now I cannot use my GPS at all, because it sends me an error message stating that I cannot use my maps and the version number of the map. It happens when I try to choose from my 'Europe' or the 'USA-Canada' maps to start my device. Both map choice scenarios give me the same error message and I cannot go further with my device settings.
I need to mention that I did not see that specific update which was mentioned in the instruction link from the e-mail of TomTom. Also when I check my device's sat nav status with the serial number on the TomTom website (https://www.tomtom.com/en_gb/updates/), it says that:
Your satnav’s status
After 6 April 2019, your satnav will not be able to navigate. Fortunately, this is easily fixed with an update we have ready for you below.
However, when I choose to upgrade now and I connect my device to TomTom Home, I do not see a 'new application', which is mentioned in step 5 here: https://uk.support.tomtom.com/app/getstarted/family/nav2C
Could you please help me? I would love to use my device. Before the WNRO event, it was working fine.
0
Best Answer
- Accepted AnswerHi @Lavillette
I think I have responded to your already on a different topic.
Just remove the existing maps first using TomTom HOME first and then install a fresh version which gets offered for download.
Regards
Vikram
Answers
- Accepted AnswerHi @Lavillette
I think I have responded to your already on a different topic.
Just remove the existing maps first using TomTom HOME first and then install a fresh version which gets offered for download.
Regards
Vikram - edited April 2019Hi @Lavillette
I think I have responded to your already on a different topic.
Just remove the existing maps first using TomTom HOME first and then install a fresh version which gets offered for download.
Regards
Vikram
Hello VikramK,
Thank you for your help, I really appreciate it. In the end, it worked and my GPS works again. Thank you very much! Could you please tell me how I can mark my query answered? Thank you.
Download Name | Date Added | Speed |
---|---|---|
Tomtom Go 930 HDTV | 11-Jan-2020 | 2,060 KB/s |
Tomtom Go 930 Download | 11-Jan-2020 | 2,316 KB/s |
Tomtom Go 930 KeyGen | 10-Jan-2020 | 2,646 KB/s |
Tomtom_Go_930_Updated_2020 | 06-Jan-2020 | 2,090 KB/s |
Tomtom.Go.930.Complete.rar | 05-Jan-2020 | 2,991 KB/s |
Tomtom Go 930 (2020) Retail | 03-Jan-2020 | 2,509 KB/s |
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